Soft Skills Presentation

Saturday I was invited to share with a group about Soft Skills. To be honest, I needed to do some reading up to understand the term Soft Skills.

Here’s a little excerpt from my sharing. I love the opportunities that I have been given. I love learning and connecting with others. I’m grateful for the opportunity to share all that I have learned as a business owner at Resilient Solutions, Inc.

So what are Hard Skills and Soft Skills and how do they pertain to us as we seek to get that job/career? And also then grow and thrive in our career?

Hard Skills are: those technical/specific skills.  In our business( the schooling/training/license that goes with LCSW / the training that goes with learning computer program Therapy Notes, etc ; the training to be a yoga instructor and the training our billing specialist has on insurances, etc). Hard Skills are usually specific, quantifiable of what is required for the job.

Now what are soft skills – let’s look at the importance of them that will motivate us to take note on these skills!

A study conducted by Harvard University noted that 80% of achievements in career are determined by soft skills and only 20% by hard skills.

Studies by Stanford Research Institute and the Carnegie Mellon Foundation among Fortune 500 CEOs established that 75% of long term job success resulted from soft skills and only 25% from technical skills/hard skills

If hard skill is an engine than soft skill is a lubricant on which the hard skill engine runs!

A person’s soft skill is an important part of their individual contribution to the success of an organization. Soft Skills enable people to navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills.

In order to succeed at work, you must get along well with all the people with whom you interact, including managers, co-workers, clients, vendors, customers, and anyone else you communicate with while on the job. These are the types of skills all employers value.

Soft skills are the interpersonal attributes you need to succeed in the workplace. These are related to how you work with and relate to others—in other words, people skills.

Employers want employees who are able to interact effectively with others. These skills are also very hard to teach, so employers want to know that job candidates already have the soft skills to be successful. Just as we are increasing our hard skills in preparation for that job — we need to be practicing our soft skills as they are so important.

Lets talk about some specific Soft Skills

You can be practicing and developing these skills and emphasize them in job applications, resumes, cover letters, and interviews. Showing the interviewer that you have the skills the company is seeking will help you get hired. As I interviewed five different people in the past few weeks — I noted which ones responded back and thanked me for the opportunity to interview. For me, this is an indicator on soft skills that are important to our team.

Following is a “top ten” list of soft skills compiled by Eastern Kentucky University from executive listings:
Communication – oral speaking capability, written, presenting, listening, clear speech & writing.
Courtesy – manners, etiquette, business etiquette, gracious, says please and thank you, respectful.
Flexibility – adaptability, willing to change, lifelong learner, accepts new things, adjusts, teachable.
Integrity – honest, ethical, high morals, has
personal values, does what’s right.
Interpersonal skills – nice, personable, sense of humor, friendly, nurturing, empathetic, has self-control, patient, sociability, warmth, social skills.
Positive attitude – optimistic, enthusiastic, encouraging, happy, confident.
Professionalism – businesslike, well-dressed, appearance, poised.
Responsibility – accountable, reliable, gets the job done, resourceful, self-disciplined, wants to do well, conscientious, common sense.
Teamwork – cooperative, gets along with others, agreeable, supportive, helpful, collaborative.
Work ethic – hard working, willing to work, loyal, initiative, self-motivated, on time, good attendance.

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